Corporate training · Service
Customer Service Excellence
Consistent, professional service that customers remember for the right reasons.
About this program
Frontline and back-office teams learn service standards, communication and recovery skills, aligned to your organization's brand and processes.
What you'll be able to do
- Deliver service to a clear standard
- Communicate with empathy and professionalism
- Handle complaints and recover service
- Work as one team across departments
Who it's for
- Frontline and customer-facing staff
- Healthcare and LGU service personnel
- Team leaders
Your facilitator
Regina Grace A. Mendoza, LPT, MALEd, CLDP, CLSSYB
Lead Facilitator · Leadership Development · Communication Excellence · Organizational Development
Rej leads RIPE's leadership, communication and professional presence programs. Participants describe her sessions as well-organized, practical and safe: a space to practice, receive actionable feedback and grow in confidence.
Full profileBring this program to your organization
Every RIPE program can be customized and delivered onsite or virtually for your team.